Consumer Complaint Detail
PLYMOUTH / GRAND VOYAGER / 1997
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 001077959 | Incident Date: Jul, 17 2001 |
| Consumer's City: GLEN ROCK | Consumer's State: NJ |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: GRAND VOYAGER | Model Year: 1997 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2P4GP4435VR | Date added to File: May, 25 2021 |
| Date Complaint Received: Aug, 12 2001 | Complaint Type: IVOQ |
| Incident Reported To Police: Yes | Purchase Date: Jan, 31 1997 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I was driving my ply. grand voyager se home on wed july 18th at appx 6 pm. i stopped at a light ( i was the first car at the intersection ) and when i took my foot off the brake and pressed on the accelerator, the car made an awful grinding noise. the person behind me assumed that i was moving and came within inches of crashing into me. i stopped the car and turned it off. as i stepped out (into traffic) i did not see any debris or leakage underneath. i tried putting the car into neutral and the car would not move. i had to call the police and aaa to tow me to the dealer. i was told that i needed a new transmission. i have always kept up with my repairs and had no prior history of slippage. i was told that a pin became loose and that the gears simply fell out of place. i was told that this could have happened while driving! this scared me due to the fact that i have a family and my life was in jeopardy while driving what i thought was a safe family vehicle. i could understand if i had prior warning signs of the transmission slipping, but for something like this to happen without any warning is alarming. i hope that this is not a common issue with the plymouth grand voyager. i have owned 5 cars in my lifetime. they have all lasted well into the 100,000 mile range without any major problems due to my diligent maintenance. i feel that this is a serious issue in workmanship that can cause a potential catastrophic end to a driver or a family(ies). i hope that this issue be looked into further, because i feel that this is not an isolated case. thank you, [xxx]. *ak information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *js *tr |