Consumer Complaint Detail

NISSAN / QUEST / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001079010 Incident Date: Sep, 01 2001
Consumer's City: Consumer's State: VA
Vehicle Transmission Type: Manufacturers Name: Nissan North America, Inc.
Model Name: QUEST Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Visibility:power window devices and controls
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Sep, 14 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The passenger's side automatic window started making a grinding noise, slowed and eventually stopped working. i had to pull the window up while working the button. the same day the driver's side window was making the same sounds and also failed. i took off the inside of the passenger's door, i noticed that a plastic piece holding a metal cable on the window regulator had broken in half. when i checked the driver's door i saw it had broken in the same spot. i was lucky enough to catch the problem before both motors burn out. the failure caused the cable to tangle around the regulator's wheel assembly, it kinked and frayed the cable. i went to the dealership and purchased both assemblies at a very steep price. this is obviously a design flaw and should also be considered a safety recall for the manufacturer. *nm