Consumer Complaint Detail

SUZUKI / SIDEKICK / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001079071 Incident Date: Jul, 30 2001
Consumer's City: JOHNSON CITY Consumer's State: TN
Vehicle Transmission Type: Manufacturers Name: Suzuki Motor USA, LLC
Model Name: SIDEKICK Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Unknown or other
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JS3TD21V2V4 Date added to File: May, 16 2021
Date Complaint Received: Aug, 24 2001 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 30 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Purchased this sidekick july 24, 2001. within days the " engine soon" light came on and stayed on. due to a 30 day 1000 mile extended warranty i took the sidekick to the ford dealership purchased at. the sidekick was taken to the suzuki dealership for evaluation. it was determined that the solenoid and valve body were defected. a remanufactured transmission was placed in the vehicle due to cost analysis. after 1.5 weeks in the shop i picked up "my" sidekick. within 3 days the "check engine soon" light came on and stayed on. returned the sidekick to the ford dealership where purchased. the suzuki dealership determined that the remanufactured transmission needed replaced. it was relayed to me that the suzuki remanufactured transmissions had a valve body defect. transmission number 2 was pulled and in went remanufactured transmission number 3. i picked up the sidekick this morning. within 2 hours and less than 30 miles the "service engine soon" light came on and stayed on. contacted the ford dealership where purchased. the sidekick will be picked up monday morning and i'll be driving another loaner vehicle (for which i'm very grateful). i'll find out in 2-3 days whether my new to me used to you gets transmission number 4. i've had this vehicle for 31 days, had the priviledge of driving it for 7 days tops. the 30 day 1000 mile extended warranty has now expired. i've requested a collateral trade. i won't find out about that until the owner of the dealership returns monday. i've had more transmissions in this one vehicle in one month than i've had in all my vehicles in the past 15 years! like to know what our rights are. i've not even made the first payment yet. would like some inormation on our rights as consumers. thanks!*ak