Consumer Complaint Detail

FORD / F SUPER DUTY / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001079170 Incident Date: Aug, 11 2001
Consumer's City: EAST LANSDOWNE Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: F SUPER DUTY Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FTNW21F91E Date added to File: May, 25 2021
Date Complaint Received: Aug, 26 2001 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 28 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Driving allong highway, when tranmission apparently placed its overdrive override switch on by itself, (this because the button was blinking) as best i can understand this is not the indicator option by choice (owners manaual says light on or off). i cleared the problem and it kept resetting itself ( pull off the side of the road shut vehicle down and restart, clears overdrive). apparently this failed or some other thing with the tranmission failed because smoke appeared in the engine, driver compartment, pulled to the side of the road to avoid fire and found the tranmission fluid boiling out of the tranmission, which apparently burned the tranmission up. car has been at dealer three weeks and they will not tell me what happen, their only explanation is that ford does not allow them to look at the tranmission to determine cause, they are to replace the tranmission and ship the defective unit back to ford. *ak