| Components - Details | |
|---|---|
| NHTSA Complaint Number: 001079295 | Incident Date: Jun, 28 2001 |
| Consumer's City: MCCOLL | Consumer's State: SC |
| Vehicle Transmission Type: MAN | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: RAM 3500 | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:manual transmission |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1B7MC3366XJ | Date added to File: May, 25 2021 |
| Date Complaint Received: Aug, 27 2001 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Dec, 31 1998 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: The 5th gear in the transmission has a retaining nut that backs off and allows the 5th gear assembly to become disengaged while riding down the road. after speaking with the dealer i was told that it was from towing with the vehicle in 5th gear. there is nothing in the owner's manual about this being an issue. i also contacted several other owners of the same vehicle and they have had the exact same problem. also the dealer wanted $1200 dollars to make the repair and i said no that was too high. they called me back later and said it would be $760 dollars. i still said no and that i was coming to inspect the bad parts. upon arrival they showed me several parts and said that dodge made them replace certain parts to cover any other warranty claims. the only part damaged was the retaining nut for the 5th gear and that is all that i would allow them to replace. the final cost for my repair was $460, most being labor. it is my understanding that dodge has had so many problems with this that they now have redesigned the retaining nut to eliminate this problem. to me for this to be a widespread problem that has required part redesign, it should be covered under a safety recall. if some one had been behind me the night mine failed they would have rear-ended me. dodge is making money on repairs that they caused from use of faulty parts.*ak |
