Consumer Complaint Detail

CHEVROLET / ASTRO / 1992

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001079913 Incident Date: Jul, 19 2001
Consumer's City: NEW BERLIN Consumer's State: WI
Vehicle Transmission Type: Manufacturers Name: General Motors, LLC
Model Name: ASTRO Model Year: 1992
Vehicle Involved in a Crash: No Component's Description: Suspension:front:springs:torsion bar
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GNEL19W4NB Date added to File: May, 25 2021
Date Complaint Received: Sep, 04 2001 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 31 1992
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Torsion bar broke while driving into driveway. gm and dealer fail to admit the design defect which was corrected on 1997 vechicles and is now required for repairs. no torsion bar seals were ever installed per gm's manual accordding to my dealer mechanic. this seal was intended to prevent road debree and water from entering the support tube and causing the rust, stress corrosion and eventual failure of the torsion bar. the fact is that gm corrected the design defect on 1997 models without admitting to the design problem, thus endangering the lives of owners of such vechicles. furthermore, gm failed to suggest any type of maintenance instructions for this seal in any of their owners manuals. i can't believe this design flaw hasn't resulted in deaths and law suits. the nhsa data base shows approximately 90 customer failures from 1992 thru 1996 with failure number peaking at 35 in 1995. please investigate this situation and save someone's life. thank you. *ak