Consumer Complaint Detail

DODGE / RAM 3500 / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001081156 Incident Date: Sep, 12 2001
Consumer's City: DERIDDER Consumer's State: LA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 3500 Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B7MF33D9WJ Date added to File: May, 25 2021
Date Complaint Received: Sep, 26 2001 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 30 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2 years ago the 5th gear failed and chrysler covered it the truck was 1000 miles out of warranty. in 8-2001 the part failed again we took it to a trans shop and they fixed it for $213.oo, in 9-2001 it failed again the trans shop that fixed it in 8-2001 would not warrany the nut backing off. so we had to pay $766.oo in 9-2001 this is an ongoing problem with these type vehicles chrysler knows this but they do not want to fix the problem because it would cost alot of money to recall all these vehicles. the problem almost caused us to have a wreck, when you are driving down the interstate at 70 mph and you have to downshift because the 5th gear fails and it is like driving in neutral so you downshift and hope noone is close behind you. there was an 18 wheeler behind us this last time and almost hit us in the rear end. we have 2 children and they were scared to death. chrysler needs to face up to this problem before the children that rides in these vehicles or even adults get killed because chrysler wants to save money. the vehicles with this problem are unsafe and needs to be fixed not at our cost but chryslers expense. i am tired of paying for this problem when chrylser knows that it is a problem. but i got news for chrysler this will be the last chrysler vehicle i own. they are the sorriest people and something needs to be done before someone gets killed. thank you christy houston. *ak