Consumer Complaint Detail

DODGE / STRATUS / 1995

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001081454 Incident Date: Sep, 30 2001
Consumer's City: ATTLEBORO Consumer's State: MA
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: STRATUS Model Year: 1995
Vehicle Involved in a Crash: No Component's Description: Steering:linkages
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B3EJ46XXSN Date added to File: May, 25 2021
Date Complaint Received: Oct, 02 2001 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 30 1998
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: First incident involved loss of steering control on a right turn. steering wheel locked and i had to brake hard. second incident was again a right hand turn in an intersection, the wheels locked and though i was turning right the car went straight towards oncoming traffic. braked hard, lucky car behind me swerved. there is steering related safety recall on 95 stratus, but dealer says my car is not covered and wants me to pay over 600 $ for repairs. chrysler customer service is rude and callous, refused to acknowledge steering failure as a serious problem. *ak