Consumer Complaint Detail

LINCOLN / CONTINENTAL / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001081962 Incident Date: Feb, 14 2001
Consumer's City: TERRE HAUTE Consumer's State: IN
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: CONTINENTAL Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Visibility:rearview mirrors/devices:exterior
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: ILNLM97V3TY Date added to File: May, 25 2021
Date Complaint Received: Oct, 14 2001 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 31 2001
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Inside rearview automatic day/night mirror in my 1996 continental has stopped dimming. there is a spot approximately in the upper right middle of the mirror that does dim as it should. as such, when a car comes up from behind (especially when they have brights on), it blinds me and decreases my "night vision." not only is this an annoyance, but it is also a safety issue. i have contacted the dealership and they said there is not a tsb or warranty on it. it does cost $500.00. i have e-mailed the company that makes the mirror (donnelly corp.) but they have not returned my request for additional information on repair, warranty or replacement. i further understand that this may be a "common" problem with 1996 and 1997 conti.. any assistance in this matter would be greatly appreciated. thank you.. *ak