Consumer Complaint Detail

TOYOTA / HIGHLANDER / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001082353 Incident Date: Jun, 28 2001
Consumer's City: KNOXVILLE Consumer's State: TN
Vehicle Transmission Type: Manufacturers Name: Toyota Motor Corporation
Model Name: HIGHLANDER Model Year: 2001
Vehicle Involved in a Crash: Yes Component's Description: Service brakes, hydraulic:foundation components:master cylinder
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JTEHF21A410 Date added to File: May, 16 2021
Date Complaint Received: Oct, 21 2001 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Jan, 31 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Approximately three weeks after my accident i received a recall from toyota motor sales for brake master cylinder recall ssc10g. i contacted my dealer with this recall while they still had my vehicle making repairs from the accident. they immediately denied any brake failure - before even checking the vehicle. i then contacted toyota motor company. after many weeks of waiting they have also refused to take any responsibility for my brake failure. meanwhile, when my vehicle is finally ready to be picked up i repeatedly ask them if they have checked and fixed the brakes. they insist that they have. 4 weeks later toyota of knoxville gives me a call begging me to bring the vehicle back to them, because they have not yet fixed the problem with the brakes. they assure me once again that the vehicle is safe to drive but i certainly do not feel safe in the vehicle, nor do i trust toyota of knoxville to service the vehicle.