Consumer Complaint Detail

MERCURY / MOUNTAINEER / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001082601 Incident Date: Sep, 10 2001
Consumer's City: STAUNTON Consumer's State: VA
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: MOUNTAINEER Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Tires:sidewall
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Oct, 25 2001 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 31 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Left rear tire felt wobbly while driving up hill, then exploded, separating tread from sidewalls. was able to pull over safely immediately. tires were inspected during oil change about 2 days prior to incident. police responded while i was changing tire, but no report filed (by me, anyway). reported incident to firestone and mercury cust. srvc. firestone declined to help in any way to replace tires. mercury helped expedite replacement, which was done w/in 2 days. i am happy with the new tires, from bf goodrich. (tiresize: p23575r15)