Consumer Complaint Detail

MERCEDES BENZ / ML55 / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001083309 Incident Date: Sep, 04 2001
Consumer's City: SAVANNAH Consumer's State: GA
Vehicle Transmission Type: Manufacturers Name: Mercedes-Benz USA, LLC
Model Name: ML55 Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Steering: steering wheel/handle bar
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4JGAB74E51A Date added to File: May, 25 2021
Date Complaint Received: Nov, 07 2001 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 31 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The steering wheel locked to times while driving the car in local traffic. my brother was travel no more than 30-40 mph and almost had a collision due to the steering locking. the car was taken back to the dealer several time since and we were told by pepe technician off the record that mercedes knows about this problem, it can't be fixed, we are hoping they will recall the truck. the problem is the computer chip is somehow misreading the speed of the vehicle and gets overheated and locks the steering. we have gone to several other dealers to talk to them about the ml55 and they all stated they new about the problem but were told not to go public with any statements. the dealership is not willing to give my money back for the purchase of the car and is officially claiming nothing is wrong with it. we have contacted mercedes benz and they are also claiming nothing is wrong with the truck. when we asked them about the incident with the woman who ran over 6 people in ny (the truck accelerated) with the same ml55 they had no comment.*ak