Consumer Complaint Detail

DODGE / RAM / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001083895 Incident Date: Nov, 15 2001
Consumer's City: CABOOL Consumer's State: MO
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip:control unit/module
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3B7HF13Z3VG Date added to File: May, 25 2021
Date Complaint Received: Nov, 17 2001 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 30 1996
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Made three trips to dealer for engine light over a period of 45 days. first trip was on 10/3/01with a charge of $132.25 tech found torque converter not working. cleaned torque converter solenoid. second trip to dealer was made on 10/30/01 with check engine light on again. tech found same problem again and replaced torque converter solinoid for charge of $246.58. third trip was made on 11/13/01 with check engine light again on. this time tech said probably an internal leak "somewhere" but don't know where. said ok to drive until transmission starts slipping. check engine light came on again on the way home and trans began slipping next day. returning to dealer on 11/15/01 the transmission gave out completely and had to be towed. dealer called on 11/16/01 stating that the front plate in transmission had failed and probably could never get all the metal out of transmission. now cost will be $2200 for a rebuilt transmission. *ak