Consumer Complaint Detail

VOLKSWAGEN / NEW BEETLE / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001084003 Incident Date: Oct, 24 2001
Consumer's City: RANCHO CORDOVA Consumer's State: CA
Vehicle Transmission Type: Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: NEW BEETLE Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Exterior lighting:headlights
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3VWBB61C1WM Date added to File: May, 16 2021
Date Complaint Received: Nov, 19 2001 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 28 1998
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We noticed the headlight was out. the right side had already gone out and we were able to replace the bulb with no problems. when we tried to replace the drivers side bulb, the bulb had exploded inside the headlight assembly and we noticed that the metal end of the halogen bulb was melted to the connector. we made an appointment with the dealer for repairs. the dealer showed us the wiring harness which was completely melted. additionally they said the headlight assembly connection was also melted. the dealer commented that they were surprised there was not a fire in the vehicle.*ak