Consumer Complaint Detail

PONTIAC / GRAND AM / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001084492 Incident Date: Oct, 31 2001
Consumer's City: EDEN PRAIRIE Consumer's State: MN
Vehicle Transmission Type: Manufacturers Name: General Motors, LLC
Model Name: GRAND AM Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:cooling system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G2NE52T3WM Date added to File: May, 25 2021
Date Complaint Received: Nov, 28 2001 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 30 2000
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: This coolant system has fluid that does not need to be replaced for over 100,000 miles. however, the water pump may have to be replaced at only 50,000. pontiac called this normal. it seems a little deceptive to advertise a fluid that lasts so long when the mechnical parts may not. pontiac and gm would not offer repair assistance. the repair cost over $800.00. many local mechanics, some pontiac, said this was not normal for this part, but gm and pontiac still refused to offer any warranty assistance.*ak