Consumer Complaint Detail

INFINITI / Q45 / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001084670 Incident Date: Mar, 31 2001
Consumer's City: HARTVILLE Consumer's State: OH
Vehicle Transmission Type: Manufacturers Name: Nissan North America, Inc.
Model Name: Q45 Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control:accelerator pedal
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JNKBY31D4VM Date added to File: May, 25 2021
Date Complaint Received: Dec, 02 2001 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 31 2000
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Please be advised that beginning in early 2001, we encountered a problem with our infinity q45t. it has continued to degenerate since then. the gas pedal does not engage readily. when at a stopped position and we push on the pedal, it acts as if it is caught or being held by something. with more force applied, it suddenly releases, causing the car to lurch forward. on 10/29/01 i spoke to a steve at infinitys consumers affairs office in gardena, california about the problem. he advise this is a common and known problem with the infinity and is corrected if the customer complains when the car is brought in for service. he advised that since my car was originally purchased on 9/22/97, it was out of warranty and would only be repaired at my cost. for infinity to know they have a manufacturing defect of this nature and not recall the vehicle, makes them, in my opinion, criminally liable.by copy of this memo to nhtsa, i am requesting they investigate this car and take appropriate measures to recall these automobiles and have them corrected at the manufacturers cost. additionally, i am requesting that appropriate actions be taken for infinity allowing an automobile with a known safety defect to remain on our highways. please advise the results of your investigation and action taken. thanks you, howard j. & bonnie j. trickett. *ak