Consumer Complaint Detail
FORD / F SUPER DUTY / 2001
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 001085369 | Incident Date: Nov, 18 2001 |
| Consumer's City: SKAGWAY | Consumer's State: AK |
| Vehicle Transmission Type: | Manufacturers Name: Ford Motor Company |
| Model Name: F SUPER DUTY | Model Year: 2001 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:engine:gasoline |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FTSW31F71E | Date added to File: May, 25 2021 |
| Date Complaint Received: Dec, 17 2001 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Aug, 31 2001 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: My truck has started to stall out in reverse since 9/19/01. the problem has continued since than. i have been in contact with the dealership and ford customer assistance. the service manager at seekins ford in fairbanks alaska has seen this problem since 1998 and there has been no solution. currently he has 12 ford f-series truck that are stalling out in reverse. it only stalls out at -10degrees or colder. the dealership has changed the transmission fluid to a synthetic fluid but an hour after driving off the lot it stalled 5 times and has continued since. i have had no help from ford and i am very worried that my truck will stall out and not start in the middle of an intersection and i will be involved in an accident. i cannot back out of a parking space without stalling out 3-5 times. my starter is now getting used 5 times as much and i think the rest of my truck is also getting damage due to this problem. i have been told to call many different numbers and now i am almost two months into this problem with no solution in sight. there are many other people who own these vehicles who have the same problem but the ford dealership asks people not to call customer assistance to report this problem. the seekins ford service manager(al) 907-459-4079 has a list of all the people with the same problem. i hope that you can help. thank you. *ak |