Consumer Complaint Detail

AUDI / A4 / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001085794 Incident Date: Dec, 26 2001
Consumer's City: CUMMING Consumer's State: GA
Vehicle Transmission Type: Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: A4 Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Visibility:windshield wiper/washer
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WAUDD28DXWA Date added to File: May, 25 2021
Date Complaint Received: Dec, 26 2001 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 31 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Pumps are made of hard brittle plastic which fails in heat/cold engine bay. cracks in the pump body allow the washer fluid to drain (suddenly) leaving no ability to clear the windshield of bugs/salt. dealer reports that this is a very common problem and keeps a ready supply of replacements on hand. however cost ($60) of parts and difficulty of access (1hr disassembly/reassembly, $80+) makes this an expensive failure. i believe a price concession should be offered for out-of-warranty failures at less than reasonable life failures.