Consumer Complaint Detail
TOYOTA / HIGHLANDER / 2001
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 001085933 | Incident Date: Mar, 14 2001 |
| Consumer's City: ARLINGTON | Consumer's State: VA |
| Vehicle Transmission Type: | Manufacturers Name: Toyota Motor Corporation |
| Model Name: HIGHLANDER | Model Year: 2001 |
| Vehicle Involved in a Crash: No | Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: JTEHF21A710 | Date added to File: May, 25 2021 |
| Date Complaint Received: Dec, 30 2001 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Feb, 28 2001 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: The recall work subject to campaign 01v228000 was not performed correctly. the vehicle still has excess pedal travel, and the pedal feel is 'mushy,' like the brakes need to be bled, as they were supposed to be during the recall work. the increased pedal stroke lengthens the stopping distance of the vehicle, increasing the risk of a crash. the recall work took 20 minutes - toyota says it should take about 1 hour. bleeding the brakes, according to the toyota highlander service manual, consists of three parts - the master cylinder, the abs/vsc actuator, and the brake lines. there was no evidence that the actuator or the master cylinder were bled. the dealer has since tried to convince me that they're all like that, and this is normal brake operation. there are several posts to the edmunds highlander discussion group about mushy highlander brakes, with some saying the recall work improved their brake feel, others saying it didn't. i fear that many of the recall correction attempts have not been successful.*ak |