Consumer Complaint Detail

FORD / AEROSTAR / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001086044 Incident Date: Dec, 14 2001
Consumer's City: WARNER ROBINS Consumer's State: GA
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: AEROSTAR Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Unknown or other
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMDA31X8TZ Date added to File: May, 25 2021
Date Complaint Received: Jan, 01 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 3 months ago, i brought our van to the local dealer because the check engine light was on. they said the problem was a faulty spark-plug wire, which they replaced and reset the computer, for $130.00. a month later, the van started having engine problems, so i had another garage diagnose the problem, and they said there was a head gasket problem, and possibly a cracked head. i took the van to a top mechanic, who removed the heads and had them inspected. results were that they were both cracked. we never ran the van hot, and kept the van in good running service. we rarely went out of town, so the van was used about 20-25 miles a day. my mechanic says the engine was run hot, and he feels all ford aerostars have an inherent problem of running too hot, over time, due to the air/fuel mix during combustion. our van is the 5th aerostar they've replaced heads on in the past 2 months. we're out $1400.00 for this repair.