Consumer Complaint Detail

VOLKSWAGEN / NEW BEETLE / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 001086145 Incident Date: Dec, 26 2001
Consumer's City: AMESBURY Consumer's State: MA
Vehicle Transmission Type: Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: NEW BEETLE Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Electrical system:wiring:interior/under dash
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 3VWCC21C4YM Date added to File: May, 25 2021
Date Complaint Received: Jan, 03 2002 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Oct, 31 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On 12/27/01 while driving my 2000 vw beetle to work all the dashboard lights started to flash and make a clicking sound. i then smelled wires burning. i got out of my car , called my husband as i was not expecting the car to catch on fire. within minutes i noticed smoke and then flames coming from beneath the drivers side dash. i then called 911 but the car was fully engulfed in flames by the time the f.d. got there. the fire station is aprox. 1 mile from the incident. vw has been deaf to my complaint.*ak