Consumer Complaint Detail

BUICK / LESABRE / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001086378 Incident Date: Sep, 30 2001
Consumer's City: SPENCERPORT Consumer's State: NY
Vehicle Transmission Type: Manufacturers Name: General Motors, LLC
Model Name: LESABRE Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control:accelerator pedal
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G4HR52K9XH Date added to File: May, 25 2021
Date Complaint Received: Jan, 07 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 30 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While attempting to make a right turn from a main highway to a secondary road, the car failed to move until the accelerator pedal was depressed to the floor. the vehicle acted as though it was stalling or stuck in high gear. this is the sixth time this has happened and the dealer cannot locate or replicate the problem. this is the second time i have reported the incident on this site and after reviewing the site and finding other people are describing the same problem, i felt you should know this problem is still present. to overcome the problem since the dealer cannot rectify, i downshift to low each time i have to make a slow turn. i don't trust the car to do what it's supposed to do. also, the dealer has been very good about trying to replicate the problem, but it just doesn't happen. this is not a dealer issue, they have tried, but i cannot keep going in for service checks all the time, so i adjusted to the problem. i guess the next step would be to hear from buick, but nothing happened the first time i wrote you. now that more people are reporting the same type of problem, buick should be interested.*ak