Consumer Complaint Detail

DODGE / SPIRIT / 1994

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001086410 Incident Date: Dec, 14 2001
Consumer's City: NEWPORT NEWS Consumer's State: VA
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: SPIRIT Model Year: 1994
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B3AA4639RF Date added to File: May, 25 2021
Date Complaint Received: Jan, 08 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 30 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The transmission on this car started downshifting very harshly & going out of gear with no warning. i was almost rear-ended. the transmission needs a $2,000 re-build after only 25,000 miles. chrysler is not willing to help out. on further investigation, i have learned the chrysler cars and mini vans have been notorious for bad automatic transmissions. how has this been permitted to go on for so long? one of their products experiencing a major drivetrain failure at such low mileage is ridiculous. this automobile was originally purchased by an elderly couple who maintained it to the max. and babied it on the road. the car looks brand new as it has been housed in a heated garage. such a marof failure at such extremely low mileage is unreasonable, to say nothing of the fact that sudden power loss to the drive wheels and harsh downshifting, slowing the car unexpectedly is dangerous. it would appear that chrysler has been given a "bye" on this issue in spite of so many product failures. why? the4 transmisson shops tell me that they do not even use factory parts when they re-build. this is ridiculous, especially from a company that was saved from bankruptcy by "we the people".*ak