Consumer Complaint Detail

MERCURY / GRAND MARQUIS / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001086951 Incident Date: Dec, 14 2001
Consumer's City: NASHUA Consumer's State: NH
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: GRAND MARQUIS Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2MEFM74W1YX Date added to File: May, 25 2021
Date Complaint Received: Jan, 17 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 29 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Since new, the vehicle has had brake issues. after about one month, the brakes constantly squealed on aplication, degenerating into a hard contact rumble causing the steering wheel to vibrate. the dealer has service the vehicle three times and replaced the brakes twice. after every repair, the issues re-appear. i was told by the service manager of downtown lincoln mercury to "roll up my windows and turn up the radio". there is an obvious defect in the brakes and/or the braking system on this vehicle that ford does not know how to properly repair.*ak