Consumer Complaint Detail

GENERAL / XP 2000AS TOURING / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001087132 Incident Date: Dec, 18 2001
Consumer's City: Consumer's State: MO
Vehicle Transmission Type: Manufacturers Name: GENERAL TIRE & RUBBER CO.
Model Name: XP 2000AS TOURING Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Jan, 21 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: After noticing the tire was low in pressure i proceeded to a tire repair facility. after inspecting the tire and finding a small nail the repairman noticed a split on the inside of the tire where the belts are joined together. the repairman said he could not put the tire on the car due to safety reasons. i purchased a new tire to be on my way. after taking the tire to a general tire dealer it was determined that the defect was a factory process defect. i contacted general tire (file #75994) however the company would only agree to fund half of another tire. i did not want another tire. i am concerned that this defect may affect other tires, however, every tire would have to be removed from the mounting to inspect the inside of the tire. i would like general tire to refund my purchase price for the new tire i was forced to purchase due to the nature of the defect.*ak (dot number: a3c63dv488 tiresize: p195/65r15)