Consumer Complaint Detail

FORD / AEROSTAR / 1989

Recalls
1 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 001087218 Incident Date: Nov, 04 2001
Consumer's City: Consumer's State: AK
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: AEROSTAR Model Year: 1989
Vehicle Involved in a Crash: No Component's Description: Steering:hydraulic power assist system
Vehicle Involved in a Fire: Yes Persons Injured: 1
Vehicle's VIN#: 1FMCA11U2KZ Date added to File: May, 25 2021
Date Complaint Received: Jan, 23 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 31 1994
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The alternator failed short circuit. massive amounts of current passed from the battery through the alternator, which burst into flames. the fault caused the engine to stall due to lack of ignition and it was extremely difficult to steer and stop the vehicle as a result of loss of power steering and power brakes. smoke was pouring from the front of the vehicle. when i managed to stop and open the hood, the alternator, which was glowing red inside, burst into flames and set fire to cables and rubber hoses around it. i received burns to my hands trying to put the fire out. lucky for me another motorist stopped and he had an extinguisher. i have now had two fires of this type, one on each of my vehicles. yesterday i went to an alternator remanufacturing company here in monterrey, and the manger told me that he has had five engine bay fires in aerostar minivans in recent months. in the 'good old days' understand there was a fusible link between the alternator charging line and the battery + terminal. there should be a fuse in this circuit because it is connected directly to the battery!! not only is the fire a very serious problem, but there is a serious risk in the event of this fault, that the overload on the battery will cause it to burst, showering everything and everyone around it with hot sulfuric acid. please note although the vehicle was purchased in the usa i am currently living in monterrey, mexico. my phone is 01152-8-349-7152 and email is oldvinyl@hotmail.com. *ak