Consumer Complaint Detail

CHEVROLET / CHEVROLET TRUCK / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001087342 Incident Date: Oct, 20 2001
Consumer's City: WICHITA Consumer's State: KS
Vehicle Transmission Type: Manufacturers Name: General Motors, LLC
Model Name: CHEVROLET TRUCK Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:driveline:differential unit
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2GCEK19T721 Date added to File: May, 25 2021
Date Complaint Received: Jan, 25 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 30 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On the yolk, we have had this on order since 9-11-2001 at rock chevrolet in derby, ks . they say that gm has a back log of needs for these parts. these parts are nickle plated. they are special made to order parts. when driving down the road, going from 1st to any other gear, the truck clinks. i am afraid that something is going to go wrong. we use this truck for hunting and we go to real bad fields and canyons. my wife has a brain injury, and is scared that the truck is falling apart. i do not know if this could pose a problem with the transmission or other parts by clinking like this. i bought a brand new truck because i wanted my wife to feel safe, and of course be safe. on the nurf bars. this is the only way that my wife, with also rsd, can get in the truck. that is why we purchased them from advantage customs in wichita, ks. about 1 week after they installed them(bolting up to original frame, no drilling of any kind), we heard a creak after going over a speed bump at my work. it has gotten worse. so we took it to davis-moore in wichita, and rock cheverlot in derby. they both say that it is because of the frames on the 2002 will not handle the bars. so i contacted gm and they told me that this is wrong. they said that it must be installed wrong. so i contact advantage customs and they said bull!! they are unwilling to take the bars off and put on running boards (which davis-moore & rock cheverlot said would solve the problem) unless we pay for it. all i know is that this is not right. you buy a brand new vehicle and expect a few problems, but with the warranty on the vehicle, it is fixed. but to take this long, and to get nothing but run arounds on i feel potentional series problems, is crazy. my wife has a brain injury and rsd. she drives the truck to dr. appts. and run erronds. she is scared the truck is going to fall apart. how can i tell her that it will not when no one can tell me if it will. please call me for more information. *