Consumer Complaint Detail

SUBARU / OUTBACK / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001087357 Incident Date: Jul, 31 2001
Consumer's City: REDWOOD CITY Consumer's State: CA
Vehicle Transmission Type: MAN Manufacturers Name: Subaru of America, Inc.
Model Name: OUTBACK Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Power train:clutch assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4S3BH665116 Date added to File: May, 25 2021
Date Complaint Received: Jan, 25 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 31 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The clutch or flywheel appears defective. the clutch shudders or chatters when engaged which causes the car to hesitate upon acceleration. this problem started around 9,000 miles and has continued intermittently till now at 18,000 miles. subaru has agreed to replace my clutch and flywheel, but i am concerned regarding this problem. this problem is widespread among other subaru drivers and the service techs report that this problem is commen and normal for suabrus. i believe this is a safety issue and defect in the design or manufactoring of the clutch and flywheel assembly. please look into this problem. i would be happy to speak to anyone regarding this issue. when you engage the clutch upon acceleration the car jerks and trembles, chatters, shudders before engaging. this should not be accepted as normal operation. thank you.*ak