Consumer Complaint Detail

SUBARU / OUTBACK / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001087431 Incident Date: Feb, 28 2001
Consumer's City: RENO Consumer's State: NV
Vehicle Transmission Type: MAN Manufacturers Name: Subaru of America, Inc.
Model Name: OUTBACK Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Power train:clutch assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4S3BH665716 Date added to File: May, 25 2021
Date Complaint Received: Jan, 27 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 31 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Since new, the clutch in this car has had a bad shudder when cold outside -- bad enough to shake the entire car as the clutch engages. it only happens when it's cold, but not all the time when it's cold, making it nigh impossible for the dealer to do anything about it. 20k miles later, the problem still exists for me and apparently many, many other outback drivers. internet posts confirm that this is a "common" subaru problem, although a fix is not readily available. the dealer acknowledges that there are known problems with some legacy/outback clutches, but until the clutch will reliably fail while they have it, they cannot do anything about it. most people, like me, just deal with the horrible shaking, but i can certainly see how this could lead to a hazardous situation when someone tries to pull into traffic and becomes startled by the shuddering car, backing off the gas and possibly getting hit.