Consumer Complaint Detail

MERCURY / MOUNTAINEER / 1998

Recalls
2 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001087759 Incident Date: Jan, 09 2001
Consumer's City: CASSVILLE Consumer's State: MO
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: MOUNTAINEER Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Structure:body
Vehicle Involved in a Fire: No Persons Injured: 2
Vehicle's VIN#: 4M2ZU55P9WU Date added to File: May, 25 2021
Date Complaint Received: Feb, 01 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 31 2000
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Mountaineer's front floor board and seat mounting brakets, especially the passenger side, get hot enough to blister the skin. when the floor board is hot the abs light comes on and it is hard to steer. the mountaineer also has excessive tire wear on the front which had lead to two sets of tires needing to be replaced. in 3000 miles the tires are worn enough that the mercury makes a whomping sound much like a flat is hard to turn and is difficult to stop until i have the tires rotated. the whole process then has to be done again in another 3000 miles which according to ford "should be done every other oil change and this is normal for an suv."*ak