Consumer Complaint Detail

SUZUKI / GSXR750 / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001087797 Incident Date: Nov, 03 2001
Consumer's City: LAWRENCEVILLE Consumer's State: GA
Vehicle Transmission Type: MAN Manufacturers Name: Suzuki Motor USA, LLC
Model Name: GSXR750 Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Power train:manual transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JS1GR7HA3Y2 Date added to File: May, 25 2021
Date Complaint Received: Feb, 03 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 28 2001
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: This is the same problem other suzuki 2000 gsxr 750 owners have complained about. when i spoke to a suzuki representative about the problem, they denied the problem saying that it happens to all motorcycles. the fact is, suzuki changed the failing 2nd gear in their 2001 model gsxr 750. the 2nd gear on the 2000 model is a cast aluminum part, while the 2001 and above is a machined aluminum part. this makes it stronger. this should be recalled. on my bike, it felt as if i hit a bump in the road or that i hit the rev limiter, even though i was at around 8k rpms. suzuki should be made accountable for their defect in craftsmanship. i have read cases where they refused to fix the problem even under warranty. this is a poor example of customer service. suzuki knows there is a problem, but refuses to do anything about it. if there was not a problem and it happens to all motorcyles, then why would they replace the 2nd gear in the very next model year? based on what happens with my complaint to suzuki, it will be the last suzuki i ever buy or recommend. *ak