Consumer Complaint Detail

ACURA / ACURA / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001087830 Incident Date: Oct, 20 2001
Consumer's City: VACAVILLE Consumer's State: CA
Vehicle Transmission Type: Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: ACURA Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine:gasoline
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JH4DC53072C Date added to File: May, 25 2021
Date Complaint Received: Feb, 03 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 30 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 10/21/00 experienced first engine failure (no compression #1 & 3 cylinders) at 3,487 mile mark. car towed to dealer. dealership contends operator error, one time repair as goodwill gesture of acura. service dept states "engine replaced" however, not indicated on work order. work completed 11/08/01 (17 days). 11/12/01 (3717 mi.) experienced engine knock, grinding sound, difficulty starting, & stalling. car driven in. dealer doesn't agree with symptoms, rechecks valve adjustments. work complete 11/13/01 (1 day). 11/25/01 (4,039 mi.) check engine light/loud knocking. service dept. diagnosis: #1 & 4 cylinder misfire/very low compression. replaced engine for 2nd time < 5 weeks (this time documented on work order). told residual debris from first engine swap was the causitive factor. work completed 12/07/01 (11 days). 01/30/02 check engine light. explained as fuel/emissions problem and to bring in for service; 01/02/01 light goes off. 02/01/02 engine will not start/grinding noise. roadside assistance called. tow driver arrives and car starts, told to drive vehicle home instead of dealership. 02/02/02 (5543 mi.) engine will not start, turns with grinding sound. 02/04/02 car towed back to dealer.*ak