Consumer Complaint Detail

FORD / FORD TRUCK / 1992

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001088519 Incident Date: Dec, 31 2000
Consumer's City: WASILLA Consumer's State: AK
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: FORD TRUCK Model Year: 1992
Vehicle Involved in a Crash: No Component's Description: Latches/locks/linkages:doors:latch
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FTEX14HXNK Date added to File: May, 25 2021
Date Complaint Received: Feb, 13 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 30 1997
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Please reference nhtsa campaign #92v006000. our passenger door latch started "sticking" in january 2001. it would open eventually after several tries. in january 2002 however, it completely stopped opening at all. we have to have the ignition switch on and roll down the power window and reach out to open the door from the outside. we contacted our local dealer here in wasilla, alaska, who is nye ford and was told that the recall is not in their system with ford and therefore, they are not responsible for the cost of the repair. this is not the first time we have had a problem with the dealer on recall matters. i am submitting a separate complaint for said previous issue. please let me know what i need to do to get this door latch repaired. thank you.*ak