Consumer Complaint Detail

FORD / TAURUS SHO / 1990

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001089482 Incident Date: Oct, 14 2001
Consumer's City: SYRACUSE Consumer's State: NY
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: TAURUS SHO Model Year: 1990
Vehicle Involved in a Crash: No Component's Description: Suspension:front:control arm
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FACP54Y7LA Date added to File: May, 16 2021
Date Complaint Received: Mar, 04 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 30 2000
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased a control arm from united auto. the part was made by trw. the balljoint failed when driving the vehicle. i went back and bought another one, then while doing a routine inspection(i am a mechanic) noticed that the top of the balljoint was 1.2mm(i measured) from the abs ring. the control arm on the opposite side is about 5mm from the abs ring. i went to my local ford dealership and had them get me 2 new control arms l+r. guess what they were different then the ones that united auto sold me. i went back to united auto, had an employee pull control arms for a taurus and taurus sho. the control arms were the same thing. trw is packaging non-sho control arms as sho ones. this is extremely dangerous considering a sho is a high performance car (220hp) compared to (140hp) regular taurus. i spoke with a local rep for trw , explained what had happened. i have not heard anything for almost 6 months. i am going to leave feedback on this topic on the sho club website, i am sure that other sho owner would like to know there getting the wrong part , and it will fail if installed on a sho. i ended up putting 2 knew control arms on my car, the dealership was the only one with the correct part. thank you, hope to here something about this soon. *ak *tr