Consumer Complaint Detail

JEEP / CHEROKEE / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001090172 Incident Date: Sep, 10 2001
Consumer's City: TROY Consumer's State: NY
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: CHEROKEE Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Visibility:defroster/defogger/hvac system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J4FF48SO1L Date added to File: May, 25 2021
Date Complaint Received: Mar, 17 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 30 2001
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: This jeep has had problems since i first bought it. i questioned the dealer about these problems as they arose. i was made to feel that "all these things" are perfectly natural. this jeep cannot even back up my driveway without squealing, tires and smoking the tires, no matter how slowly i try to go up it. i do not feel safe in this vehicle and would like jeep chrysler to take this vehicle back. i cannot put into 2000 characters all the problems i have had with this vehicle. i have an 11 year old child and thought i was buying reliable transportation. i am very disappointed in the reliablility and the handling of this vehicle. i am afraid to take it on a trip for fear it will quit on me again and strand me in an unsafe place. i have never owned a new vehicle like this before that put the fear of the devil in me like this jeep does. we live in the northeast and should never have to be stranded or put on hold with chrysler emergency roadside assistance for 29 minutes. it took me 3 1/2 hours to warm up. i had severe frostbite due to the mechanical failure i had to endure. *ak