Consumer Complaint Detail

SUBARU / OUTBACK / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001090951 Incident Date: Dec, 02 2001
Consumer's City: SAN FRANCISCO Consumer's State: CA
Vehicle Transmission Type: Manufacturers Name: Subaru of America, Inc.
Model Name: OUTBACK Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Power train:clutch assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4S3BH6652Y6 Date added to File: May, 25 2021
Date Complaint Received: Apr, 01 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 31 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The clutch system appears to be unable to handle san francisco (extreme) driving conditions. i know of 4 other people whose clutches have all failed at 13,500 miles or less. we are all experienced clutch drivers in san francisco. other cars don't have this problem. while i was told by the dealer mechanic that there was nothing wrong other than that i burned out the clutch, my friend was told a month later that the clutch needs to be readjusted more frequently in s.f. - every 7.5 months. this implies to me that someone has looked into this and determined that the clutch system is problematic. my clutch needed to be fixed an additional 3 times before it was working correctly. however, i do not want a car that will need a new clutch every 2 years, or that needs to be brought in for a clutch adjustment every 7.5 months. i think this vehicle should be recalled for drivers in s.f. or similar extreme environments and replaced with a car that can handle normal driving.*ak