Consumer Complaint Detail

FORD / AEROSTAR / 1988

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001091965 Incident Date: May, 31 2001
Consumer's City: PALM BEACH GARDENS Consumer's State: FL
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: AEROSTAR Model Year: 1988
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:storage:tank assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMCA11U71Z Date added to File: May, 16 2021
Date Complaint Received: Apr, 21 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 31 2095
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: When i received my "recall" notice, about the possibility of cracks in the tank, i took the vehicle to bev smith ford. they informed me there was nothing wrong with my fuel tank, and dismissed my inquiry. since that time, i have not been able to fill my tank with more than $6.00 worth of gas, or it leaks. i have no confidence in bev smith ford, and i'm moving to jacksonville, florida and would like to have it re-inspected. the manufacturer gave everyone until march 31, 2002 to have this problem addressed, however, due to the fact that bev smith ford did a lousy inspection, and i have been leaking fuel ever since, i would like some help resolving this matter once and for all. the van is now leaking worse than it was before, and i have already complained, therefore, i would like to know what rights i have to have the fuel tank replaced, at the manufacturer's expense, since my initial complaint was ignored@! thank you for your assistance! barbara l. gould. *ak