| Components - Details | |
|---|---|
| NHTSA Complaint Number: 001092048 | Incident Date: Dec, 03 2001 |
| Consumer's City: TUCSON | Consumer's State: AZ |
| Vehicle Transmission Type: | Manufacturers Name: Ford Motor Company |
| Model Name: MYSTIQUE | Model Year: 1995 |
| Vehicle Involved in a Crash: No | Component's Description: Suspension:front:springs:coil springs |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1MELM6535SK | Date added to File: May, 25 2021 |
| Date Complaint Received: Apr, 23 2002 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jul, 31 2095 |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: In feb 1999 we received a recall notice for failure of the front springs on this vehicle since it originally had been sold in a snow/cold state. the front springs have not failed. however there was noise and poor handling in the rear of the car. investigation by a ford dealer in tucson did not disclose any failure of springs. the dealer recomended replacement of rear struts. this work was authorized at an independent repair facility (ase certified mechanic) upon dissassembly of the strut unit both rear springs werre found to be broken near the top. the failure was attributed to corrosion. i requested a meeting with a ford motor co representative to show the failed springs and rquest reimbursement for the parts. met with paul berradi. he refused to acknowledge there was a problem although he did write down and document the failure. he advised me to keep receipts to claim reimbursement if ford ever did recall the rear springs. i have these papers. *ak |
