Consumer Complaint Detail

DODGE / STRATUS / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001092402 Incident Date: Mar, 31 2001
Consumer's City: POTTSTOWN Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: STRATUS Model Year: 2000
Vehicle Involved in a Crash: Yes Component's Description: Service brakes, hydraulic
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B3EJ46X6YN Date added to File: May, 23 2021
Date Complaint Received: Jan, 19 2007 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Oct, 27 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have had this car since oct. of 2000 and about four months later, i was in an auto accident that was the other vehicle's fault. ever since then my brakes have not worked properly i have taken it to the dealer 4-5 times for vehicle failure to not stop in enough time and pulsating. the first two times i took it to the dealer they claimed the couldn't find anything even with a test drive. the third time they claimed my brakes were bad and replaced the brakes and not the rotors. after that the pulsating was not as noticeable for a few weeks then it was back to the way it was before. i had the dealer check them one or two more times and again they said nothing was wrong. shortly after that i had a small fender bender due to brakes not stopping my vehicle properly. i have to have my front and rear brakes changed twice a year, the front brakes go like they are made of paper, the rear brakes wear on one side more than the other. my outer tie rod have been replaced twice because they were broken, the rotors have been replaced 3 times. for the past two winters when i first start my car and turn the steering wheel, it screeches so loud and pops i think my tires are going fall off. i have two small children and find this very unsafe. when i have to come to a stop i have to almost stand on the brake pedal to make sure i stop in time. it is not always like this but 90-95% of the time it is and i know that my car is not the only one that this happens to. *jb