| Components - Details | |
|---|---|
| NHTSA Complaint Number: 001092951 | Incident Date: Feb, 19 2001 |
| Consumer's City: ANACONDA | Consumer's State: MT |
| Vehicle Transmission Type: | Manufacturers Name: Ducati North America |
| Model Name: 748MONO | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Fuel system, gasoline:storage:tank assembly |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: ZMD1LA3K3XB | Date added to File: May, 25 2021 |
| Date Complaint Received: May, 13 2002 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jun, 30 2099 |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I noticed that the tank had developed a leak at the hinge seam, which allowed fuel to drip down onto the cylinders and exhaust headers. recognizing this as a serious hazard i contacted the dealer. they were aware of this as a potential problem and contacted ducati usa on my behalf. the dealer managed to get a replacement tank and installed it. i was not charged for the tank, but was charged for the labor. ducati usa said that the warranty had ended and that they replaced the tank as a "good will" warranty as a safety precaution. ducati usa refused my request for a refund of the service charge. if they are aware of such a defect and can recognize the potential hazard, then why is this not a recall issue, and why should i have to pay for the replacement of a faulty conponent. i wish to commend annette ruggirello of north bay motorsports for her obtaining a new tank at no cost to me. i have the e-mail that i sent to ducati usa and their response which i will make available to you upon request.*ak |