Consumer Complaint Detail

PLYMOUTH / GRAND VOYAGER / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001097203 Incident Date: Jun, 26 2001
Consumer's City: NORTH CANTON Consumer's State: OH
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND VOYAGER Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1P4GP44R9VB Date added to File: May, 25 2021
Date Complaint Received: Aug, 04 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 31 2097
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The camshaft suffered a spun bearing which resulted in no lubrication being pumped to the rear head. this lack of lubrication resulted in a rear tower failure and the wearing of a hole in the rocker arm. even at 95000 miles, this seems to be low for the new engines of today and i feel this is premature engine failure caused either by a poor design or a manufacturer's assembly related problem. because it is out of the warranty period, the dcx customer support is totally non responsive and unhelpful. the nhtsa should look into why there is no recourse for the consumer to address these types of problems with the oems. in fact, the consumer is left without any recourse what so ever. a failure at this mileage which is costing me $4800 because of an initial misdiagnosis by a dodge dealer in colorado springs is totally unacceptable.*ak