Consumer Complaint Detail

CADILLAC / SEVILLE / 1994

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001097958 Incident Date: Jul, 24 2001
Consumer's City: BELMONT Consumer's State: CA
Vehicle Transmission Type: Manufacturers Name: General Motors, LLC
Model Name: SEVILLE Model Year: 1994
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:cooling system:radiator assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G6KS52Y6RU Date added to File: May, 25 2021
Date Complaint Received: Aug, 17 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 31 2095
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On 7/25/01, engine overheated as per engine screen. 255 degrees. replaced "failed thermostat" topped off coolant and rechecked. car smelled like engine hot. vehicle lost coolant. called putnam cadillac/buick. they changed oil & checked. no detection of overheating. 7/23/02 car driven to putnam cadillac. $5,153 charged to tear down heads & found 5 stripped head bolts on front bank and one on rear bank. six total thread repairs. cylinder head pressure tested. resurfaced & reset valves. 6 heli coils installed. reinstall cylinder heads after machine shop repairs. heads were checked for warpage due to extreme heat caused by manufacturer's over-torquing the head bolts and spinning them in their threads. new valve seals added. replaced water pump. cadillac servicing center revealed that numerous other 94 sls cadillacs have been reported at other service centers to have the same flaw of "loose headbolts coming loose from the engine block causing head gaskets to leak & overheating." this is dangerous and expensive because the computer in the engine states "shut off engine" this occurred july 23, 2002 while driving at night . we had to pull off the shoulder of the freeway and allow the car's temperature to decline. we limped home dangerously by having to drive slowly and stop several times to keep the temperature down.*ak