Consumer Complaint Detail

HONDA / GL1800 / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001097999 Incident Date: Aug, 04 2001
Consumer's City: WINDHAM Consumer's State: NH
Vehicle Transmission Type: Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: GL1800 Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:cooling system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1HFSC474X2A Date added to File: May, 25 2021
Date Complaint Received: Aug, 17 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 30 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My apologies for not reporting sooner. after the incident within a few hundred miles of buying the motorcycle new, cooling system overheating has happened numerous times. the first was most dangerour in that i was going up mt washington on a very narrow road. near the top i finally exceeded temperature redline in spite of using all recommended procedures. the manual said to stop and let fans cool. on a 12' wide road with no barrier to going over, this was difficult. i kept having to do this. finally had to turn around on dirt portion trying to balance m/c while doing u-turn at walking speed-forward, back, forward, until turned around. nearly lost balance several times in front of cars anxious to pass. in boston commuter traffic, it happens whenever congested with speeds 15-20 mph for more than a few minutes. very nerve-racking to be watching guage head for red and maneuver toward breakdown lane side as it gets to redline to preserve warranty in midst of angry traffic. otherwise, manual says we void warranty by mistreating. report to dealer resulted in mfr saying not designed for those traffic conditions. dealer said cooling system checked out perfectly. continues to happen regularly in hot and heavy traffic. if overheating is only when coolant comes out (according to mfr), then slippery coolant dumps straight to rear tire. can't afford to test traction! *ak