Consumer Complaint Detail

LINCOLN / CONTINENTAL / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001099577 Incident Date: Feb, 19 2001
Consumer's City: ELKRIDGE Consumer's State: MD
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: CONTINENTAL Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Visibility:rearview mirrors/devices
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1LNLM97V8VY Date added to File: May, 16 2021
Date Complaint Received: Sep, 10 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 31 2097
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Original mirror was replaced by the dealer, when the replacement mirror failed one year and one month later the dealer has refused to replace it. even though he admits there is a problem with the design of this mirror the replacement has only a one year warranty .the manufacturer now places the burden on me to continue to replace the mirror as it fails, even when they know the mirror is of a bad design. when the mirror fails it is most difficult to see into it .*ak