Consumer Complaint Detail

DODGE / NEON / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001100288 Incident Date: Jan, 24 2001
Consumer's City: BINGHAMTON Consumer's State: NY
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: NEON Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3B3ES47YXVT Date added to File: May, 25 2021
Date Complaint Received: Sep, 22 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 30 2098
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Head gasket blew and repaired through local dealer. we were told this was an on going problem with this model. we contacted the main office and got nowhere. we were told it's not a recall so we can't help you. the customer service rep. was very rude and hung up on us. it cost us over $600.00 for the repair. if this is an ongoing problem dodge needs to be resposible. we were very loyal dodge owners but from now on we are not. there is a tsb on this but we were told if it's not a recall we cannot help you. this needs to be addressed. nlm