Consumer Complaint Detail

HYUNDAI / SANTA FE / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001102058 Incident Date: Nov, 02 2001
Consumer's City: ANTIOCH Consumer's State: CA
Vehicle Transmission Type: Manufacturers Name: Hyundai Motor America
Model Name: SANTA FE Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine:gasoline
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: KM8SB82B51U Date added to File: May, 16 2021
Date Complaint Received: Nov, 02 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 31 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The vehicle has stalled twice while driving up to speeds of 60 mph. there is no power, no gas, nothing. the second time it stalled i was in the caldecott tunnel, highway 24, berkeley ca. driving at a speed of 60 mph. there is no place to pull over for safety. thankfully the tunnel is on a downhill slope, and i was able to coast out of the tunnel and pull over to the side of the road. the tunnel is an extremely dangerous place for engine failure. the first time i experienced engine failure was on a two lane road outside of antioch, ca. at night driving by myself. it is an terrifying feeling to be driving at speeds of 55-60 mph and have the vehicle shut off completely. there is no warning. i have taken this vehicle in several times for service, whining timing chain, several times, and each time the vehicle was not repaired. now with the engine stall problems i am very afraid that i or others driving with me as well as other vehicles on the road may injured or worse killed due to this major defect in this car. i babysit my grandchildren on a regular basis and fear for their safety as well. i tried contacting hyundai at their 1800 number and there was no extension available to speak to someone in order to file a claim. also after waiting 20 minutes to get through it sent me to voice mail. the car is now at hyundai in concord, california waiting for service. i was without a car for one week the first time it was supposedly repaired after the first stall. besides being fearful of my safety and the safety of others i will now have to go without a vehicle again for a length of time. dt