Consumer Complaint Detail

FORD / EXCURSION / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001102744 Incident Date: May, 31 2001
Consumer's City: SPRING VALLEY Consumer's State: CA
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: EXCURSION Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Tires
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMNU43S31E Date added to File: May, 25 2021
Date Complaint Received: Nov, 18 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 31 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Ford excursion with 2700 miles showed severe weather checking on the white letter side of all four tire sidewalls. the tires appeared as if they were rotting away. a ford dealership said that they were not in the tire business and refused to discuss the problem. firestone indicated that it was normal wear until i indicated that i wanted their opinion in writing. firestone then replaced all four tires, charging me for labor, balancing, stems, etc. the media has indicated that these tires are now failing like those found on the ford explorers. i have no faith in firestone or the tires and would like to see an immediate recall on the steeltex radials. dt