Consumer Complaint Detail
JEEP / GRAND CHEROKEE / 2000
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 001108408 | Incident Date: Dec, 31 2000 |
| Consumer's City: CARSON CITY | Consumer's State: NV |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: GRAND CHEROKEE | Model Year: 2000 |
| Vehicle Involved in a Crash: Yes | Component's Description: Fuel system, other:delivery:fuel pump |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1J4GW48N2YC | Date added to File: May, 23 2021 |
| Date Complaint Received: Jun, 10 2007 | Complaint Type: EVOQ |
| Incident Reported To Police: Yes | Purchase Date: Aug, 31 2000 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Tl*the contact owns a 2000 jeep grand cherokee laredo. the contact stated that the vehicle accelerates by itself and makes a strange noise in the transmission box. the vehicle has been in and out of the shop since the date of purchase, with repair costs exceeding $4,000. the dealer stated that even though there are recalls, her vin is not included. the dealer changed her fuel injector system, which caused her to be involved in a crash and also receive speeding tickets. while driving 60 mph, the vehicle shut off on the freeway and almost caused another vehicle to run over her. the contact stated that it takes approximately fifteen minutes to start the vehicle. she took it back to the dealer after the most recent failure and they stated that she would need another fuel pump. she called daimler chrysler who stated that she needed to take her vehicle back to the dealer. chrysler stated that they would replace the parts of her vehicle at no cost. when she took her vehicle back to the dealer, they stated that the representative from chrysler gave her the wrong information and that her vehicle was out of warranty. the contact stated that her vehicle has not been driven since due to the previous crash and failures. the dealer and the contact have all of the repair documentation. a police report was filed for the speeding tickets. the current mileage is 99,000 and failure mileage was 30,000. |