Consumer Complaint Detail

FORD / EXPLORER / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001108447 Incident Date: Sep, 06 2001
Consumer's City: LEVITTOWN Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission:gear position indication (prndl)
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMZU72E12U Date added to File: May, 23 2021
Date Complaint Received: Jun, 10 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Mar, 31 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 2002 ford explorer. when attempting to shift into reverse, the gear shift broke inside the steering column. the contact stated that the gear shift has always been difficult to move from the park position. the dealer stated that the gear shifter was sheered off the steering column. the steering column was replaced. the contact stated that she also has trouble inserting the key into the ignition. the dealer has not inspected the vehicle for the ignition failure. the current and failure mileages were 66,000.