Consumer Complaint Detail

FORD / F53 / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001112852 Incident Date: Apr, 30 2001
Consumer's City: MAGNOLIA Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: F53 Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Suspension:front:hub
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3FCNF53S4XJ Date added to File: May, 23 2021
Date Complaint Received: Jul, 22 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 30 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 10 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I continue to have problems with the wheels on my ford f53 chassis motorhome. ford will not resolve the problem what so ever even when they have a tsb out on the problem! my understanding is that the center hole in the wheel which is used to center the wheel on the hub is too large and the wheel can not be properly centered on hub. ford should replace the wheels. http://www.ford-trucks.com/tsb/fulltext/show_article.php?tsb=00-21-9 i called ford customer relations,they told me that they suggested i have a "haweka adaptor kit" installed on my wheels. in calling tommy at haweka he said that this was a major problem ford had from 1999-2002 on their wheel hubs and not the wheel itself. he said that the wheel is "impossible" to center on the hub without this kit and then it had to be balanced using a dsp hunting 9000 with "silver star,4 finger centering sticks and a backing disc". my problem now is that ford will no longer will support this repair method and will do nothing about it. *jb